Press release: GlobeCast deploys OpenMaster

GlobeCast deploys OpenMaster from Bull Evidian to manage the quality of service of a high-availability network

Louveciennes, March 17th, 2004 : Evidian announced today that GlobeCast, the world's leading first satellite-based broadcasting service provider, renews its confidence in OpenMaster for Telecom software by adopting the V6 release to strengthen the Quality of services it provides to GlobeCast customers.

Management to optimize the Quality of Service

GlobeCast's objective was to implement a solution supporting its ambition to provide its customers with high-quality services. GlobeCast notably wished to closely manage the quality of service of its network, with fault and alarm management modules. The solution had to be able to locate any failure, identify the impacted services, and put in place new broadcasting channels, either automatically or manually.

Bull provided the hardware, the software development, and the integration services and deployed the global solution for GlobeCast.

At the core of the solution, the Evidian OpenMaster software engine makes it possible to analyze events of any origin, and to dynamically anticipate their impact on user-defined services. The solution deployed includes OpenMaster for Telecom—Fault Monitoring, OpenMaster—Event Correlation and an impact analysis module, which enables the correlation of IT and network object failures with the impacted services and customers.

The deployment of OpenMaster enables GlobeCast to :

• Offer customers new ways to order services: A customer can now submit a service request via phone or via the web. This order automatically activates the service and its monitoring
• Automatically activate requested services: The services ordered by the customer are automatically activated at the proper moment, even if the applications are on servers, such as image broadcasting on ATM and dedicated networks (optic fiber)
• Ensure continuous service monitoring: Throughout the broadcasting time, an active monitoring of networks and services guarantees the Quality of Service offered to the customer.

OpenMaster for Telecom: proven and recognized software

OpenMaster and OpenMaster for Telecom — which adds specialized telecom applications to the core OpenMaster suite — are used by major service providers, equipment manufacturers and enterprises worldwide. Customers include Deutsche Telekom T-Mobile, DFS (German air control), EADS, Ericsson, France Telecom, Legrand, Lockheed Martin, Motorola, Telia and Thales and many others. A robust framework for service management, OpenMaster is also an essential component of Bull Evidian's security software solutions, notably enabling network security supervision and management.

About GlobeCast

A subsidiary of France Telecom, GlobeCast (www.globecast.com) is the worldwide leader in satellite transmission for business broadcasters, enterprise multimedia networks and Internet access providers. With 16 offices and 15 teleports and technical centers distributed across Europe, America, Asia, Australia, the Middle East and Africa, GlobeCast offers a complete range of satellite broadcasting solutions, notably for TV networks broadcasting, secure Internet and Intranet connection, direct broadcasting, broadcasting administration, sport programs, mobile production for special events, and audio services production and broadcasting.