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Evidian > Products > Self Service Password Reset (SSPR) for emergency access

Self-Service Password Reset (SSPR)

Keep the business on going even if you forgot your Windows password, locked your account or damaged your smartcard. The Evidian Self-Service Password Reset process allows an emergency access to your Windows password and to your applications in any situation.

Evidian Self-Service Password Reset (SSPR) offers several intuitive procedures to securely allow end-users to reset their Windows password from web portal or the Windows login screen.  The solution provides a full set of audit trail reports of WHO requested usage of SSPR, WHEN and from WHERE.

  • Change password when connected or not to the network
  • (Q&A) Answering pre-defined questions
  • Scanning a QR Code with Evidian QRentry App
  • One-time password (OTP) sent via email and/or SMS
  • With or without contacting the helpdesk
  • Using a challenge response mechanism

Make your users autonomous

Security of Self-Service Password Reset     -     Rapid user adoption     -     Return on Investement (ROI)
Low Total Cost of Ownership (TCO)     -     Audit & Compliance

One helpdesk call for a password reset costs around 15 euros and is time-consuming (about 20 minutes). Three to four password resets are performed per employee and year. A self-service password reset with Evidian SSPR reduces this cost and frees up your IT and helpdesk.

The return on investment with Evidian SSPR is a question of weeks, taking in account decrease of helpdesk cost and increase of user productivity.

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Adapts to your users business environments

Increase productivity of users and helpdesks with a secure Self-Service Password Reset integrated with Active Directory.

Evidian Self-Service Password Reset features enable users to change their Windows password securely, connected or not connected to the network, without having to contact the helpdesk. The solution provides a large range of authentication methods and full audit trails to demonstrate the implementation of the password policy.

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CERTIFICATION AND COMPLIANCE

Related products

Authentication manager : Windows MFA (Multi-Factor Authentication)

Passwords are the weak point of many authentication policies. Single or shared Windows passwords create a risk of intrusion and make it almost impossible to precisely verify the use of Windows accounts.

Windows MFA covers all authentication scenarios for a user accessing one or several PCs, or for several users sharing the same PC.

  • Secured access to your workstations and servers in any situation

  • Replace user passwords with MFA: devices or biometrics

  • Strenghten security by strictly enforcing the password policy

  • Login simultaneouslys to several PC

  • Non-intrusive solution

  • Available for cluster pc and kiosk pc 

Enterprise SSO - Single Sign-On

The proliferation of passwords have become the main security threats for organizations. The need to simplify access for users
by a one click access to their applications, without compromising security policies, has become a main goal for many companies.

  • Replace user passwords with a single authentication
  • Strenghten security by strictly enforcing the password policy
  • Provide support for strong authentication methods (MFA)
  • Non-intrusive and easy to deploy solution
  • For web*, legacy and desktop applications
  • Available for Windows and MacOS**

*on Internet Explorer, Edge, FireFox and  Chrome.
**with Safari and Chrome

Evidian QRentry
Strong Authentication via QR Code

Authenticate with a smartphone and a QR code (even offline) thanks to QRentry, which can be downloaded on a smartphone from Google Play and the Apple Store. When users lose their password or smartcard, they can unlock their PC via QR Codes (secure One-Time Passwords (OTP)).

  • Strong authentication using a QR Code

  • Use as second factor authentication (2FA)

  • QRentry for Windows Authentication

  • Low-footprint deployment

  • Security and confidentiality

  • Fast user adoption

  • Boosts your enterprise’s innovation image

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Self Service Password Reset (SSPR)

Reset Windows passwords online and offline

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High availability software for Evidian and partner applications

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Evidian IAM leader in the French and German markets and in U.S. Public Sector

Evidian IAM

Evidian IAM cyber security tools and solutions – Leader in Identity and Access Management in France

Evidian IAM

Evidian IAM cyber security tools and solutions – Leader in Identity and Access Management in Germany

Evidian IAM

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