Evidian > Products > Self Service Password Reset (SSPR) for emergency access
Evidian > Products > Self Service Password Reset (SSPR) for emergency access
Keep the business on going even if you forgot your Windows password, locked your account or damaged your smartcard. The Evidian Self-Service Password Reset process allows an emergency access to your Windows password and to your applications in any situation.
Evidian Self-Service Password Reset (SSPR) offers several intuitive procedures to securely allow end-users to reset their Windows password from web portal or the Windows login screen. The solution provides a full set of audit trail reports of WHO requested usage of SSPR, WHEN and from WHERE.
One helpdesk call for a password reset costs around 15 euros and is time-consuming (about 20 minutes). Three to four password resets are performed per employee and year. A self-service password reset with Evidian SSPR reduces this cost and frees up your IT and helpdesk.
The return on investment with Evidian SSPR is a question of weeks, taking in account decrease of helpdesk cost and increase of user productivity.
Evidian SSPR supports secure intuitive workflows identifying the user with several multi-factor authentication methods: Questions and Answers, Scan of a QR-Code, Confirmation code sent via email or SMS, Push notification on mobile and subsequently executes the reset of Windows password (online) or generates a temporary password (offline). Evidian SSPR can also enforce a strong password policy. This policy can be different regarding who is resetting the password.
By enabling One-Time Password usage via mobile/smartphone with Push notification, SMS and/or e-mail, an organization is able to increase end-user adoption rates of Self-Service Password Reset.
With Evidian Self-Service Password Reset, users have access to an intuitive procedure, from a web portal or from their workstation, in order to securely reset and unlock their Windows password without having to contact the helpdesk.
One helpdesk call for a password reset costs around 15 euros and is time-consuming (about 20 minutes). Three to four password resets are performed per employee and year. A self-service password reset reduces this cost and frees up your IT and helpdesk.
The return on investment with Evidian SSPR is a question of weeks, taking in account decrease of helpdesk cost and increase of user productivity.
Use your company’s existing LDAP/Active Directory infrastructure
Evidian SSPR relies on your existing Active Directory. Thus, you do not need to synchronize identities, once installed all employees can benefit immediately from the secure SSPR feature.
The solution provides a full audit trail of WHO resets a Windows password WHEN and from WHERE. Reports can be generated based on these audit trails. These reports can help demonstrate that your password change policy is effectively implemented. They can also be used to prove the return on investment.
Increase productivity of users and helpdesks with a secure Self-Service Password Reset integrated with Active Directory.
Evidian Self-Service Password Reset features enable users to change their Windows password securely, connected or not connected to the network, without having to contact the helpdesk. The solution provides a large range of authentication methods and full audit trails to demonstrate the implementation of the password policy.
Reset From the Windows Login Screen or a Web Portal
Self Service Password Reset is available either from the Windows Login screen or through a dedicated Web page.
QRentry: resetting your password in flightmode
Evidian QRentry is a self-service password reset tool which can be downloaded on a smartphone from Google Play and the Apple Store. When users lose a password or a smartcard, they can unlock themselves their PC via QR Codes (secure One-Time Passwords (OTP).
Use OTP’s sent by e-mail or SMS
With a phone connected to the company network, users will be able to reset their passwords by receiving an OTP sent either by e-mail or SMS. The length of the OTP and the message sent is customizable to fit your company policies
By Question and Answers
Either online or offline, users can reset their passwords by answering questions predefined by the administrator or created on his own. Evidian SSPR allows you to manage the strength of answers and questions.
Cover all authentication scenarios (MFA – Multifactor authentication), for a user accessing one or several PCs, or several users sharing the same PC. Passwords are the weak point of many authentication policies. Single or shared Windows passwords create a risk of intrusion, and make it almost impossible to precisely verify the use of Windows accounts.
*on IE, Edge, FF and Google Chrome.
The proliferation of passwords have become the main security threats for organizations. The need to simplify access for users
by a one click access to their applications, without compromising security policies, has become a main goal for many companies.
*on Internet Explorer, Edge, FireFox and Chrome.
**with Safari and Chrome
Authenticate with a smartphone and a QR code (even offline) thanks to QRentry, which can be downloaded on a smartphone from Google Play and the Apple Store. When users lose their password or smartcard, they can unlock their PC via QR Codes (secure One-Time Passwords (OTP)).
Control identities and rights to enable business transformation
