Evidian > Services > Operations


The Evidian expertise centre supports its clients in the use of its security solutions. Over the years, it has acquired strong skills in implementing Evidian solutions in a complex environment.

These skills are a determining factor that will ensure the quality of your project to change the system currently in use.

Our service offering takes clients' needs into account in terms of flexibility, availability and the means of implementation.

Keeping it operational

Keeping your application operational

Our services aim to reduce the management costs of your application throughout its life cycle.

All of the following expert services can be carried out "on site" or "remotely":

  • Managing test and qualification platforms
  • Impact study for new components/integration/qualification
  • Preparation of media (documentation, package) for production/implementation assistance
  • Managing the Production system:
    • Managing alarms
    • Managing incidents (expertise), escalations
    • Managing problems and anomalies
    • Maintaining the knowledge base
    • Incident resolution scripts
  • Weekly or monthly activity report

On-Demand Service


Our expert services offer "health checks" for your applications.

Implementation assistance

Our expert services will support you with the update of your application or related component:

  • Integration, qualification, compliance/non-regression tests
  • Preparation of media (documentation, package) for production
  • Assistance to begin production
  • Implementation support

Skills transfer

Preparing course material, monitoring

Expert testimony


A large car manufacturer decided to change its company smartcard supplier.
This card was for users to connect to workstations using Evidian's User Access solution.
Our client wished to use their old and new smartcards interchangeably.

Our solution

Evidian took the new client card into account (and its associated components) in order to maintain the most transparent card management system possible.
This was possible by entering the new card's properties into a simple XML configuration file. The User Access solution now works interchangeably with the old and new smartcards. The client already wishes to select another authentication medium, such as a USB token, for different purposes, knowing that it can be easily integrated into its Evidian User Access solution.

Evidian Products - Protect your company from cyber attacks by unauthorized users

Identity as-a-service

Evidian takes care of everything related to your Identity and Access Management with IDaaS

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Identity Governance and Administration

Manage access and authorization of all your users in your company

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Web Access Manager

Gateway for web apps with SSO, multi-factor authentication, identity federation

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Monitoring and powerful reporting for regulatory compliance

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Authentication Manager

Authentication Manager

Enterprise multi-factor & passwordless authentication on Windows PCs

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Enterprise Single Sign-On (SSO)

Secure access to legacy and web apps on PCs & mobiles with SSO

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Self Service Password Reset (SSPR)

Reset Windows passwords online and offline

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High availability software for Evidian and partner applications

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Evidian IAM leader in the French and German markets and in U.S. Public Sector

Evidian IAM

Evidian IAM cyber security tools and solutions – Leader in Identity and Access Management in France

Evidian IAM

Evidian IAM cyber security tools and solutions – Leader in Identity and Access Management in Germany

Evidian IAM

Evidian IAM cyber security tools and solutions – Leader in Identity and Access Management in U.S. Public Sector

What are IAM cyber security tools and solutions?