helpdesk calls for password reset*
*Based on analyst reports
on your help desk cost (on average)*
The proliferation of passwords have become the main security threats for organizations. The need to simplify access for users by a one click access to their applications, without compromising security policies, has become a main goal for many companies.
*on Internet Explorer, Edge, FireFox and Chrome.
**with Safari and Chrome
Enterprise SSO is a password management software. It allows Information System users to authenticate only once for the duration of their session, regardless of the number of applications that require authentication.
Managing users for multiple applications has become time-consuming and also a financial handicap for companies as certain applications share the same authentication, while others have dedicated user bases.
By centralising usernames and passwords, Evidian Enterprise SSO allows administrators to spend less time on password management tasks. This saved time can instead be spent on development of systems and on improving system performance.
Evidian Enterprise SSO is a non-intrusive software and the solution is transparent for the end user. The method to detect an authentication window is easy to use and no modifications to applications are needed.
With Evidian Enterprise SSO, passwords are entered and renewed automatically. Users save time and can access their applications with no restrictions.
Current applications need not to be modified, neither Windows software nor web applications ( the Windows domain, CRM portal, Oracle or SAP applications, supplier portals).
Employees can get on with their work without worrying about forgotten passwords, and without having to change them regularly according to ever more complex criteria: special characters, length, case, etc.
Evidian Enteprise SSO provides one unique authentication to login to authorized applications. Users are no longer required to type or memorize passwords across multiple applications, and significantly reduce time needed for daily tasks. Furthermore, by reducing password fatigue it will also reduce calls to the helpdesk up to 50%
By managing passwords' lifecycle, Evidian Enterprise SSO ensures that accounts' passwords correspond to your corporate security policies. With Enterprise SSO you will limit password sharing between your employees as well as passwords written down in an unsecure way .. Furthermore, Evidian EnterpriseSSO can help you strengthen access to your applications by combining Multi Factor Authentication to access your most critical applications.
Evidian Enterprise SSO will help you comply with latest data regulations, such as GDPR he solution is CSPN certified. The solution will also ensure you to keep track of Who had accessed an application, at what time and date, on which workstation and by using which type of authentication method.
A support call generally costs €15. Thanks to Evidian Enterprise SSO, these calls can be reduced by up to 30 %, as employees no longer will lose the application passwords. Automating connections avoids account lockouts due to typos or faulty keyboards as much as possible.
The cost of ownership and licences associated with applications can be optimized thanks to Evidian Enterprise SSO allowing creation of a list of active accounts for each application.
When using Evidian Authentication Manager/SSPR, if a user lose his Windows password, the user can reset his Windows password at any time and without having to contact support.
The main function of the product is to prevent users from entering a username and password for each application used. It also allows a user to delegate access to an application to another user without having to disclose their password.
What happens if an employee wishes to be replaced by a colleague while he or she is away?
Previously with an unsecured solution, said employee revealed his or her login and password, with all the inherent risks in terms of security and audit. Evidian Enterprise SSO, on the contrary, allows an employee to temporarily delegate access to a colleague. Of course, he or she can only do so if your security policy authorizes it. Moreover, a record of accesses is kept, so you know which operations have been performed by which user.
Evidian Enterprise SSO allows users to access shared accounts without knowing passwords. When the account requires a password change, the Evidian solution proceeds to the generation of a new password, and each authorized user will take advantage of it without realizing it.
The use of the shared account is audited by the solution and the administrator may retrieve which user grants access to which application, and when.
For critical applications, Evidian E-SSO can be easily configured to ask for reauthentication to access application. You can reauthenticate with a Password or force the use of MFA for your most critical applications.
When the need of an approval of a third person is necessary to validate a sensitive operation (use case Bank/Insurance/Pharma...), the user and validator can use Evidian E-SSO to securely validate the operation and enhancing security of this 4 eyes authentication by requesting strong authentication to inject the signature.
Enterprise SSO for mobile devices (QRentry for Android and iOS) automatically enters application passwords for you, stores securely personal notes and passwords in your mobile eVault. Those information are securely stored in your SSO directory and available from your workstation and your mobile devices.
Passwords are the weak point of many authentication policies. Single or shared Windows passwords create a risk of intrusion and make it almost impossible to precisely verify the use of Windows accounts.
Windows MFA covers all authentication scenarios for a user accessing one or several PCs, or for several users sharing the same PC.
Evidian Self-Service Password Reset (SSPR) offers several intuitive procedures to securely allow end-users to reset their Windows password from their web portal or the Windows login screen. The solution provides a full set of audit trail reports of WHO resets a Windows password WHEN and from WHERE.