What if you phoned the fire department and nobody could take your call?

When you install an emergency call center solution in fire departments, you want to make sure that your software is fault-tolerant. Service availability is literally a matter of life and death.

This is the challenge that faced Systel, a French service and systems integrator. Systel provides a suite of applications for emergency call centers of fire departments and other fast-response units.

Systel applications have to be up and running 24×7, even if there is a software failure, hardware breakdown or any other critical incident. When every minute counts, you don’t want to be held back by computer issues.

To make their applications fault-tolerant, Systel decided to package them with SafeKit, Evidian’s 100% software clustering solution. SafeKit does not require applications to be modified, and works with any standard server hardware.

Christophe Renoud, Systel marketing manager, says: “Systel is an Evidian partner on the SafeKit high-availability, 100% software solution. Many fire departments are now up and running with the Systel solution with SafeKit high availability.”

“Two critical points made us choose SafeKit. First, deployment is simple and can be done on standard hardware, without any shared disk. Second, as SafeKit is multi-platform, Systel can deploy high availability on both the Windows and the Linux versions of our application suite.”

For more information about SafeKit, see this white paper.