Identity and access management for business and people

Service management intelligence for enterprise IT

OpenMaster

OpenMaster targets extended enterprises and institutions that operate enterprise business critical services. Typical OpenMaster users include:

  • Large companies handling worldwide business (banks, manufacturing, services,...) manage complex business with high risk and heterogeneous IT resources with complex management policies
  • Medium companies with a business relying on IT resources may have a small IT infrastructure but it is vital to their business existence and continuity
  • Companies developing e-business activities need to sustain business service delivery, guarantee service availability, and provide their customers with Service Level Agreements
  • Government institutions, including health-care, ministries, defense, and e-government organizations, need to master their complex IT infrastructure and optimize its operation to support administrative processes and public services.
  • Managed service providers need to share a service management solution in order to offer their customers competitive pricing and quality of service.

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What the industry says

E-business is all about managing service delivery and service quality in a fast-growing, heterogeneous environment. Evidian, with its heritage rooted in the service provider and telco markets, has proven its expertise in these areas for large global implementations.
Elizabeth Rainge - IDC

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