Configure Self Service Password Request for Questions and Answers

Video

Configuration phase

The administrator configures security profiles to enable the password/PIN reset from Authentication Manager.

Initialization phase

The first time the user opens his Windows session, Authentication Manager prompts him to record answers and questions according to the
configuration set by the administrator.

Password/PIN reset phase

To reset his password or PIN, the user answers the series of personal questions asked by Authentication Manager.
The administrator can make the help desk verify the identity of users when they reset their passwords. For PIN reset, this is mandatory.

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