Evidian Support consists of an international team of experts who will help you get optimal use out of our products in your specific environment. It also prioritises the establishment of a real partnership, guaranteeing better response times to meet your requests

Support for Evidian On-Premise

Support pour Evidian On-Premise

Our Support programmes allow you to establish a response adapted to your needs, whatever they are:

  • Standard Support & Maintenance for access to updates and the support knowledge database, submitting incident tickets and assistance during working hours.
  • Platinum Support & Maintenance for customised high-level support in a complex environment with availability constraints.

2 types of support for On-Premise

Support for Evidian IDaaS

Support pour Evidian IDaaS

Support for IDaaS solutions from Evidian :

  • Allows the user to create incident tickets,
  • Provides a tutorial composed of several chapters allowing the user to configure step by step the different functionalities offered by IDaaS Access and Governance.
  • Offers a wide range of services related to the management and administration of Evidian solutions as a service (see below).

Access advantages

Do you have any questions? Would you like a free and customised evaluation?

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Evidian Products - Protect your company from cyber attacks by unauthorized users

Identity as-a-service

Evidian takes care of everything related to your Identity and Access Management with IDaaS

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Identity Governance and Administration

Manage access and authorization of all your users in your company

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Web Access Manager

Gateway for web apps with SSO, multi-factor authentication, identity federation

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Monitoring and powerful reporting for regulatory compliance

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Authentication Manager

Authentication Manager

Enterprise multi-factor & passwordless authentication on Windows PCs

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Enterprise Single Sign-On (SSO)

Secure access to legacy and web apps on PCs & mobiles with SSO

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Self Service Password Reset (SSPR)

Reset Windows passwords online and offline

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High availability software for Evidian and partner applications

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