OpenMaster for Telecom case studies:
Comnitel Technologies

The company

Comnitel Technologies, founded in 1998, is a leading provider of innovative service assurance solutions for global mobile telecom operators. With a foundation based on its significant expertise in the GSM, GPRS, IP and CDMA network management areas, Comnitel's mSure suite of products provides a comprehensive solution to meet the service assurance needs of mobile network operators and service providers in a hybrid 2G, 2.5G and 3G mobile marketplace.

The critical isssue

The market is looking for innovative e-service management solutions for the emerging third-generation architectures and the evolving hybrid wireless/IP networks.

A key competitive advantage is flexibility to bring new services and products to the market quickly. Service assurance management provides an ever-increasing challenge for wireless mobile operators, with today's networks built with a multiplicity of different equipment types from a mixture of vendors.

The solution

The mSure™ Service Assurance suite enables mobile service providers to commit to and deliver the highest levels of service by proactively monitoring, managing and reporting on the quality of a hybrid 2G, 2.5G and 3G network.

Out of the box and easy to implement, the mSure suite offers proactive network-wide, real-time monitoring of the entire network. mSure also allows the service provider to identify the subscriber impact of network problems, report on the Quality of Service being delivered, and monitor business performance against Service Level Agreements.

Comnitel's mSure Mobile Service Assurance suite can manage complex multi-vendor, multi-platform environments to provide mobile network operators with a full end-to-end understanding of what is happening within the network. This suite includes foundation alarm management modules and advanced service management modules that address the complex challenge of QoS for mobile operators.

Comnitel's products are focused on helping mobile operators improve Quality of Service and reduce costs within a complex, distributed, multi-vendor networked environment. Comnitel's expertise in GSM (Global System for Mobile Communications), GPRS (General Packet Radio Service), CDMA (Code Division Multiple Access) and UMTS (Universal Mobile Telecom System) network and service management has given its engineering teams a unique understanding of the convergence of the IP and wireless networks

The OpenMaster for Telecom difference

"With the OpenMaster for Telecom-powered Comnitel solution, mobile service providers will be able to manage a network of multi-vendor, multi-technology, multi-service subsystems from a single management system."

"We believe Evidian is an excellent strategic partner for us, and will accelerate our growth following our recently completed successful second round of funding," said Declan Fox, Comnitel's executive chairman. "Backed by Evidian's top-notch support services, OpenMaster for Telecom 6.0 meets our needs for a standards-based, highly scalable and easily customizable telecom management platform. We will build on this foundation to help mobile network operators meet the challenge of managing end-to-end service quality in the diversified environment of voice, video and data convergence."

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