OpenMaster SLA Information distribution

A complete set of tools for accessing information

Report Viewer: Easy access

Report Viewer is a web-based consulting tool that is accessible from standard Web browsers. It uses a Java-based navigation tree. It allows the systems administrator or the IT managers to promptly check the status of systems availability on a daily or weekly basis. The Help Desk staff can anticipate problems and react efficiently to customer concerns. End users can also have a look on SLA reports, using their standard browser, in order to ensure that the quality of service they required is in accordance with the contract.
Report Viewer lets you take advantage of the web interface to analyze a trend for one hour, one month, one system, or your global IT environment!

Report Explorer: multi-dimensional analysis

Report Explorer is a Windows-based, multi-dimensional analysis tool, typically utilized by the systems administrator and quality manager. As needed, they obtain an in-depth analysis of historical data gathered by OpenMaster Report covering the global IT environment of the enterprise.

Report Explorer is a beneficial powerful tool that provides specific information about one system only or extensive information about your global IT environment.

Report Performance: easy access and precise analysis

Report Performance is a Java-based interactive tool that is part of the OpenMaster Station for Java. It displays live data to the systems or network administrator about quality and performance indicators on systems and networks. Report Performance gathers data with small granularity (e.g., minutes) over an extended period of time for visualizing trends.